Cruise tickets are non-refundable, however they may be exchanged for credit toward another cruise with 24 hours notice.
Unused tickets on the day of a cruise are eligible for a credit of 50% of ticket price toward a future cruise.
Cruises depart on time and boarding will begin approximately 30 minutes prior to departure. No passengers are permitted on the ramp leading to the ship until boarding begins.
Plan to arrive at the port 20-30 minutes before the boarding time to find parking, secure your tickets, and pass through security screening. Metered parking and paid parking lots are available at Weirs Beach.
All passenger temperatures will be taken prior to boarding. In the event that a passenger has a temperature of greater than 100.4°, the entire party will be unable to board and all tickets will be refunded.
Face coverings that cover the nose and mouth are required for all passengers. Parties including passengers without face coverings will not be permitted to board. Face coverings may be removed once seated at a table and must be worn when walking about the ship or departing the cruise. If you are unwilling or unable to wear a face mask in accordance with this policy, we kindly ask that you visit us some other time.
If you or a member of your party becomes ill prior to the cruise, your entire party should remain home. Please contact our Ticket Office ASAP to discuss alternative arrangements.
For the safety and comfort of all passengers, all vessels in the Winnipesaukee Fleet are non-smoking.